TERMS OF SERVICE
Anaya is owned and managed by Padhipa Garments Trading LLC, which is the owner and operator of this e-commerce site. The information, products, and services provided on this site are intended for personal, non-commercial use only. By accessing this website, you indicate your agreement to abide by the terms and conditions stated below. If you do not agree to these terms and conditions, please refrain from using the site.
Website Discount Code
SHOP & WIN
1 LUCKY WINNER WEEKLY (ANNOUNCEMENT IS EVERY MONDAY AT 3PM GST)
Eligibility: The giveaway is open to individuals who are 18 years of age or older at the time of entry. Employees of Anaya Collection and their immediate family members are not eligible to participate.
Entry: Participate in the official post on the page by tagging three friends and sharing it in your story. Make sure the tagged friends are following the official Anaya Instagram page. There will be only one lucky winner who will receive a 50% off code for their purchase.
Winner Selection: The winner will be chosen completely at random from among all eligible participants. The fortunate individual will be granted a special 50% discount code that can be utilized for any purchase from the various Anaya Collection seasons.
Prize Redemption: The winner will be contacted through direct message on Instagram, and the winner will receive the 50% off code. The code can only be used on the official Anaya Collection website (www.anayacollection.com) for a one-month period from the date of issuance. The announcement of the winner will take place every Monday at 3 pm via our story and will send the code through direct message.
General Conditions: Anaya Collection reserves the right to disqualify any participant who violates the rules or attempts to manipulate the giveaway. The prize is non-transferable and cannot be exchanged for cash or any other item. The winner is solely responsible for any applicable taxes or fees related to the prize.
Publicity: By participating in the giveaway, the winner agrees to allow Anaya Collection to use their name and likeness for promotional purposes without any additional compensation.
Release: By participating in the giveaway, participants release Anaya Collection and its affiliates, employees, and agents from any and all liability arising from their participation in the giveaway or the acceptance and use of the prize.
Changes to the Giveaway: Anaya Collection reserves the right to modify, suspend, or terminate the giveaway at any time, for any reason, without prior notice.
By participating in the giveaway, you confirm that you have read, understood, and agreed to these terms and conditions.
Acknowledgment and confirmation of orders
Our website’s display of any item does not imply an offer to sell. We are not obliged to fulfill any orders placed on our website, and your order will be regarded as an offer to purchase products from us. We will acknowledge your order promptly, but we are only obliged to supply the products if they are in stock and available at the specified prices.
If the products you requested are out of stock, subject to a delay, or priced higher than indicated in your order, we will make an effort to contact you via the email address you provided during the ordering process. If we cannot contact you or do not receive a response to our email, we will process the remaining items on your order.
RETURNS/REFUNDS/CANCELATION:
Once custom made dresses are altered twice to specific measurements and specifications, all sales are final, and no refunds or exchanges will be allowed. Additional charges will be incurred for any alterations or changes requested before the dress is aired. Any style preferences should be communicated before the dress is completed.
For standard measurements only, such as sizes M and L, returns or exchanges may be made within 7 days subject to certain conditions. The dress must be in its original condition, with no signs of use, perfume scent, or stains on any part of the dress. Refunds will be processed within one week of payment.
Responsibility and Compensation
We will not be held liable for any losses or damages arising from your use of the website, except for our obligation to supply goods after accepting orders. You agree to indemnify us, our employees, suppliers or representatives from any liabilities or claims that may arise due to your breach of these terms or your use of the website. If we suspect any breach of terms, we may terminate your use of the website immediately.
Payment Terms
We allow customers to make online payments using Visa and MasterCard credit/debit cards in AED (UAE Dirhams) & USD (US Dollars). If the payment method chosen is “Credit Card Online”, the details of the cardholder’s ID should exactly match those of the credit card used for the purchase. We do not accept or offer cash, payment on delivery, bank transfer, or check at this time.
All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the payment card issuer declined payment authorization, we will not be responsible for any delays or failure to deliver your order. We also reserve the right to cancel your order. For new online customers, we may require that shipping be done only to the credit card billing address.
When you place an order through our website, you represent and warrant that the payment details you provided are valid and correct, and that payment will be made in full when your order is accepted and processed by us.
If your billing address details are the same as your delivery address details, by placing an order on our website, you confirm that you are the person identified in the delivery address details. Otherwise, by placing an order, you confirm that you are the person identified in the billing details.
Copyright
ANAYA Dubai, UAE owns, manages, and runs this website. All content, including designs, logos, photos, and other materials found on our website and social media platforms, are protected under copyright law by ANAYA and their respective authors, designers, and photographers. We reserve all rights worldwide. Our website and its contents may only be used for personal, non-commercial purposes, and any reproduction, either in whole or in part, is strictly prohibited without our prior written consent.
General
We reserve the right to alter or amend these terms and conditions at any time, and your ongoing use of this website after any modifications will indicate your acceptance of the updated terms and conditions. To stay up to date, please review the terms and conditions every time you visit or shop online.
Contact Info
Sales
M 05, Building 6, Dubai Design District
Dubai, UAE
+971 52 766 8692
+971 52 978 7897
info@anayacollection.com
Marketing / PR
Dubai, UAE
+971 52 759 8010
chathuri@anayacollection.com
INDIA
Vanda Fashion Agency
+919561669063
vedhika@vanda-fa.com